Application Maintenance and Support

Timely support and maintenance, when you need it most.

Custom Software Support

Support really begins after your software is deployed

Your relationship with your software developer may begin when you sign the agreement, but it definitely doesn't end when the application is deployed. A lot is riding on your custom software, so your software partner needs to support you, and be responsive when issues arise. It's a long-term relationship. We have had relationships with many of our clients for 20 years or more.

Meet Our Team
Client Quiksilver
Client Universal Studios
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Founder Rob Carr

Rob's Take

Building and supporting custom software is a long-term endeavor. That is probably one of the things I like most about our business, as we still have clients from 20 years ago. In fact, I had lunch with my very first client (Al Mixon) last year in Colorado Springs. I have known Al for 22 years. What other business offers this type of longevity? So when you start talking with software companies, keep in mind that you may be dealing with these people for a very long time. I think that should be the goal! But do you connect with them? Can you see a solid relationship developing? Are they easy to deal with? Think long-term when you are interviewing.

Check out Rob's blog

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I’ve been meaning to get back to you regarding a testimonial. I would love to give you a testimonial, however since we do not have an industry exclusive clause with you, upper management fears our ruthless competitors will figure it out and start using you as well to become as productive as we are now becoming!

Custom Software Client Erica
Erica, Company Confidential

Cincinnati, Ohio

We developed a great partnership with Rob and the MP team. They are dedicated to understanding our internal processes and the requirements for our Partner Portal website. We appreciate their attention to detail, timely delivery and their post development support is OUTSTANDING. I would definitely recommend their services to other colleagues.

Fred Malinis
Fred Malinis, San Francisco Travel

San Francisco, California

I believe in providing referrals when they are warranted, and that is the case with the group at MyProgrammer.

Software Client Nat Wallen
Nat Wallen, Bella Ruby

Charleston, South Carolina

The entire team at MyProgrammer did a great job on our project, even when dealing with tight deadlines. We have since hired them for other projects.

Software Client Mike Gobbo
Mike Gobbo, Universal Studios

Los Angeles, California

Working with the MyProgrammer team was extremely easy and they were more than helpful in designing a program to fit our needs.

Software Client Chelsea Burns
Chelsea Burns, Coquille Indian Tribe

Bend, Oregon

We have been very pleased with our relationship with MyProgrammer. They have delivered a quality application that met our needs completely.

Client Wayne Koch
Wayne Koch, Inmediata

Delmar, New York